CCIRC (Pty) Ltd is a majority family owned and run Underwriting Management Agency established in 2007, the founding principles of which were to provide a superior service to both brokers and their clients whilst ensuring that all parties involved were given recognition and reward for their role in this process. We believe in the importance of good values and high moral ethics. CCIRC recognizes that in the highly competitive world of Insurance the most important founding step in successfully competing is maintaining superior service levels at all times. CCIRC has made this its fundamental responsibility to its brokers and their clients. The aim of providing such superior service is to ensure that the brokers and their clients feel part of the family environment upon which the company is founded. In the event of a client claiming on his or her insurance, it must be recognized that feelings of anxiety, anger and frustration are foremost in the clients mind. CCIRC’s main aim is to make the claims process as seamless, friendly and efficient as circumstances allow. A major reflection on the broker in the eyes of his/her clients is the service delivery of the Underwriting Management Agent. A pleasant and efficient claims process results in happy clients and happy clients are the mainstay of successful brokers. Without a doubt, an Underwriting Management Agent is only as successful as its broker and to this end CCIRC commits itself to a guarantee of superior service. CCIRC has founded its business on an agency with one of South Africa’s premier Insurance Companies and will continue to foster and develop this relationship. However it recognizes that competition is an extremely important factor in providing the best quotes possible and for this reason CCIRC intends on establishing agencies with the other well renowned Insurers in the future. At the heart of CCIRC’s management is the founding Director who has over forty years Insurance Industry experience and who has been instrumental in the compilation of much of the current Insurance Industry Best Practice. This wealth of experience is readily accessible to both brokers and their clients as complete transparency is key in top level service delivery. Whilst we are at present a small player in the Insurance Industry and revel in the challenge of being such a small player, we aim to eventually be a major competitor and as such change the way in which Underwriting Management is conducted in South Africa. In our development progress, we welcome all brokers to join us in reaching our goals and in this process receive the best service and commission structures currently available in the South African Insurance market. We have pleasure in introducing you to the CCIRC management and employees: Rolene Gericke – CEO JP Nel Stephanie Penson Gareth Penson Jacqui Gericke Together we can develop a brighter future in South African Insurance!!!
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